In order to ensure a quick and personalised response to your request, please contact us:
- via our IT Helpdesk, either through our AskSAM service portal, or by telephone on (+352) 247-81 111 for all questions concerning our services offered to ministries and administrations; or
- via the Guichet.lu Helpdesk, using its online contact form, or by telephone on (+352) 247-82 000 for all questions relating to procedures for citizens and businesses.
For any other questions, do not hesitate to contact us using the form below.
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To complete your application, the information about you collected from this form needs to be processed by the public administration concerned.
That information is kept by the administration in question for as long as it is required to achieve the purpose of the processing operation(s).
Your data will be shared with other public administrations that are necessary for the processing of your application. For details on which departments will have access to the data on this form, please contact the public administration you are filing your application with.
Under the terms of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify or, where applicable, remove any information relating to you. You are also entitled to withdraw your consent at any time.
Additionally, unless the processing of your personal data is compulsory, you may, with legitimate reasons, oppose the processing of such data.
If you wish to exercise these rights and/or obtain a record of the information held about you, please contact the administration in question using the contact details provided on the form. You are also entitled to file a claim with the National Commission for Data Protection (Commission nationale pour la protection des données), headquartered at 15, Boulevard du Jazz, L-4370 Belvaux.
By submitting your application, you agree that your personal data may be processed as part of the application process.