GouvCheck application

Accessibility statement GouvCheck

The body "Government IT Centre" is committed to making its mobile applications accessible, in accordance with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies. This accessibility statement applies to the GouvCheck application:

What is digital accessibility?

Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).

Compliance status

These mobile applications are partially compliant with the European standard EN 301 549 and the Reference Framework for the Accessibility Evaluation of Mobile Applications (RAAM) v1 implementing the standard, due to the reasons listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):


  • Logos have no suitable alternative.
  • On iOS, the result page is not correctly read by voiceover.
  • On iOS, the "information" icon at the top left of the screen does not have a label.
  • External links (e.g. "General terms of use" and "About") are opened in the browser without being announced to the user.
  • On Android, font size enlargement can be used up to 150%. On iOS, a limited number of labels are truncated at 200% zoom.

Content not within the scope of the law of 28 May 2019


Preparation of this accessibility statement

This statement was generated on 12 July 2021. The declarations made in this statement are accurate and based on an actual evaluation of the mobile applications' compliance with the requirements defined in RAAM 1, such as an assessment carried out by a third party: Témésis.

The statement was last reviewed on 25 January 2022.

Feedback and contact information

  • in writing in a document or email;
  • orally in an interview or by phone.

Enforcement procedure

Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service (SIP), the body responsible for supervising accessibility, via its online complaint form, or the Ombudsman, the mediator of the Grand Duchy of Luxembourg.

This statement is based on the model set out in the Implementing Decision (EU) 2018/1523. This model is owned by the European Union (© European Union, 1998-2020) and published under a Creative Commons Attribution 4.0 International licence.

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