GouvCheck application

Accessibility statement GouvCheck

The Government IT Centre commits to making its mobile applications accessible in accordance with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies. This accessibility statement applies to the GouvCheck application:

What is digital accessibility?

Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).

Compliance status

These mobile applications are partially compliant with the European standard EN 301 549 and the Reference Framework for the Accessibility Evaluation of Mobile Applications (RAAM) v1 implementing the standard, due to the reasons listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):


  • Logos have no suitable alternative.
  • The accessible name and the visible title sometimes differ, but each make it possible to understand their function, action or destination.
  • The title is insufficiently structured on certain pages.
  • The font size enlargement does not work.
  • The application does not support landscape mode (except for scanning).
  • The assistive technologies rendering order is not always in line with the visible elements.
  • In the result screen, the data list is improperly structured:
    • No interaction is possible with the data even though the assistive technologies suggest otherwise.
    • The assistive technologies list an incorrect number of items. However, all visible items are present.
    • The data title and data pairs are not identified as such.

Content not within the scope of the law of 28 May 2019


Preparation of this accessibility statement

This statement was prepared on 12 July 2021. The statements contained in this declaration are accurate and based on an effective conformity assessment of these mobile applications with the requirements defined in RAAM 1, such as an assessment conducted by a third party: Témésis.

Feedback and contact information

  • in writing in a document or email;
  • orally in an interview or by phone.

Enforcement procedure

Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service (SIP), the body responsible for supervising accessibility, via its online complaint form or the Ombudsman, the mediator of the Grand Duchy of Luxembourg.

This statement is based on the document template defined in the implementing decision (EU) 2018/1523. This template is © European Union, 1998-2020 and is available under the following licence: Creative Commons Attribution 4.0 International licence.

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